Home • Gujarat State Open School (GSOS)

Student Support Services

Gujarat State Open School is committed to providing comprehensive support to all students throughout their academic journey. From admission to result, our dedicated support team is here to help you at every step.

Student support is the backbone of GSOS. We offer multiple channels of assistance including helpline, email, study center support, and online grievance redressal to ensure no student faces difficulty alone.

Our Support Services

Helpline Support

Call our toll-free helpline for immediate assistance with admissions, exams, and general queries.

Call Now

Email Support

Send your queries via email and get responses within 24-48 working hours from our team.

Email Us

Study Center Support

Visit your nearest study center for face-to-face assistance from our coordinators.

Find Center

Online Chat

Use our AI-powered chat assistant for instant answers to common questions 24/7.

Start Chat

Grievance Redressal

File and track complaints regarding any academic or administrative issue online.

File Complaint

Information Desk

Get information about programs, fees, exams, and all GSOS services in one place.

View FAQs

Helpline Numbers

Admission Enquiry

For new admissions

1800-123-4567

Exam Related

Exam form & dates

1800-123-4568

Result / Certificate

Result & verification

1800-123-4569

General Support

All other queries

1800-123-4570

Grievance Redressal Process

Submit Complaint

Fill the online grievance form with complete details and documents.

Acknowledgment

Receive complaint ID within 24 hours via SMS and email.

Resolution

Complaint reviewed and resolved within 7-15 working days.

Follow-up

Track status online or escalate if not satisfied with resolution.

Frequently Asked Questions

How can I contact GSOS for admission help?

You can call our admission helpline at 1800-123-4567, email support@gsos.org.in, or visit any of our 500+ study centers across Gujarat for face-to-face assistance.

What is the response time for email queries?

We strive to respond to all email queries within 24-48 working hours. During peak admission periods, response time may extend to 72 hours.

How do I file a complaint or grievance?

You can file a complaint through our online grievance portal, email grievance@gsos.org.in, or submit a written complaint at your study center. Each complaint receives a unique tracking ID for follow-up.

Is there a toll-free number for student support?

Yes, GSOS provides multiple toll-free helpline numbers for different departments. The general support number is 1800-123-4570, available Monday to Saturday, 10 AM to 6 PM.

Need Immediate Assistance?

Our support team is ready to help you with any query or issue.

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